MERCHANTHILLSERVICES
MERCHANTHILLSERVICES
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Deliver a great experience to your customers

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Frequently Asked Questions

How does this all work?

When a customer decides to use a credit card at the point of sale, our smart terminals will automatically calculate a 4% non-cash charge to the full amount of the sale. The 4% non-cash charge covers everything that you would normally pay for to accept credit cards which allows you to keep the full sale amount. For example: If you charge someone $10 for an item and the customer decides to pay with credit, the terminal will say $10.40 (4% of $10), and once the machine settles at the end of the day, you are left with the full $10 which is then submitted to your business account the very next day.

Is this legal?

Yes, 100%. According to the Dod Frank Law, merchants like yourself are able to add a non-cash charge or convenience fee for customers who decide to pay with credit cards. This allows the merchant to offset paying the processing companies and keep 100% of their profits instead. Visa, MasterCard, Discover and American Express all have info on cash discounting on their websites for further information and clarification. 

Will customers get upset if I add a non-cash charge to my business?

Absolutely not! Consumers are already used to being surcharged at the point of sale from gas stations, utility bills, ATM machines, grocery stores etc etc. Every industry type nowadays is adding a cash discount program to their business in order to offset costs. We are entering a new day and age for credit card processing and 99.2% of the time, the cash discount program was not an issue at the point of sale and had zero impact on sales. If you decide that cash discounting is not for you and rather eat the processing fees instead, Merchant Hill Services can switch you back to traditional processing with a simple phone call and guarantee that your fees will be much lower than what you were previously paying prior to switching.

What industries does Merchant Hill Services do business with?

Retail, labor/service, restaurant, e-Commerce, medical, legal, mobile accounting, professional services, hospitality and everything in between.

Why Merchant Hill Services?

At Merchant Hill Services, your experience is one of our TOP priorities. We are 100% committed to showing you why we are the last payment processor you'll ever need for the life of your business. Our customer support and dedicated services gives you the feeling that you are our only customer and we will do everything in our power to keep you! On top of our amazing customer support, we will also save you a TON on money in processing fees!

How do I get started?

To get you started, call us anytime at (347)757-0255 or email us at info@merchanthillservices.com at your convenience.

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